Got questions? We've got answers!

Yes, our payroll solution easily manages casual employees.

Yes, our payroll solution easily manages employees on variable hours.

iPayroll allows you to set up GST-registered, non GST-registered, and withholding (WH) tax contractors easily. You can choose whether to generate a remittance advice or payslip.

You can download the Employee Kiosk app from our Kiosk page

Please contact your employer or payroll department to disable 2FA on your behalf and you can then reset it yourself. Our Support Team cannot communicate directly with employees.

Simply log in to your Employee Kiosk using your old details.

Please ask your employer or payroll department for a copy of your recent payslip and follow the log-in instructions on it. Unfortunately, our Support Team cannot deal directly with employees.

Please contact your employer or payroll department. Unfortunately, our Support Team cannot deal directly with employees.

You can view your payslip via your Employee Kiosk. Click here to log into your Employee Kiosk.

Email us at mobile@ipayroll.co.nz with your feedback.

iPayroll is very flexible. Our payroll solution caters for multiple pay cycles, including weekly, fortnightly, bi- monthly, 4 weekly, monthly and multiples of these cycles.

We can manage your PAYE, withholding tax (WT), KiwiSaver and payday filing. We can also file your employer deductions (IR345). It’s easy to stay compliant with iPayroll.

iPayroll can be scaled for enterprises, large companies, and multiple organisations, with additional reporting, custom fields, and user access. Contact sales@ipayroll.co.nz about your needs and pricing.

Getting started is easy. Either fill in this form to request a callback or email sales@ipayroll.co.nz. Then we can get things under way for you.

Yes, our payday filing solution has a proven track record with Inland Revenue.

Customers enjoy an easy set-up process with thorough training from our Implementation Team. Our friendly and knowledgeable local Support Team provide free ongoing support via phone and email and are there to help with any queries, so you can manage your payroll confidently. And we constantly review and update our software to ensure we incorporate any changes to legislation, statutory holidays, or other issues.

iPayroll's payroll solution suits all businesses, from one employee to several hundred. It is widely used by many industries, groups, and franchises.

You can securely and conveniently upload, store and access employee HR documents. For example, you could store employment agreements, qualification details, sick certificates etc. within an employee's file, all at no extra cost.

You can set up a variety of HR reports and custom fields, such as training, performance reviews, certificates, and licence expiries.

Our comprehensive report suite provides you with 50+ reports including financial, HR, leave, tax, history, and payroll reports. You can choose between viewing reports online or downloading them in a choice of formats.

Yes. iPayroll will calculate 80% of your employee's pay for the first week. Employees can check their ACC leave if you turn it on in the Employee Kiosk.

Yes, simply record the official start and finish dates and iPayroll will manage the process.

Employees can securely log in to their Employee Kiosk to check their leave balance. They can also view their current and historical payslips, leave taken and apply for leave.

Administering leave is quick and easy. You specify an employee’s entitlement when you set them up in iPayroll. When leave is recorded, the system automatically processes and updates their balances. Our flexible system can cater to different and complex requirements. You’ll be able to manage your employees’ leave balances with our wide range of leave reports.

Definitely. Our highly trained and knowledgeable Implementation Team will set up your employees’ information from any other payroll system into iPayroll. Our friendly Support Team will also provide full training, plus ongoing support.

Absolutely. Our highly trained and knowledgeable Implementation Team will set up your employees’ information from any other payroll system into iPayroll. Our friendly Support Team will also provide full training, plus ongoing support.

Yes, you can. Our highly trained and knowledgeable Implementation Team will set up your employees’ information from any other payroll system into iPayroll. Our expert, friendly Support Team will also provide full training, plus free ongoing support.

No, however CloudPayroll is an Australian Subsidiary of iPayroll operating in the Australian market. For more information about CloudPayroll visit their website.

Yes, Kitomba is one of our interface partners. We have many clients in the hair and beauty industry using both systems to make paying their staff quick and easy.

Our bank fees are $0.35 per transaction.

Yes, in 2006, iPayroll became Xero's first integration partner. Our enhanced services include generating accounts payable invoices called Bills in Xero that contain your Xero accounts and your Xero tracking categories (if used). For more information on our seamless Xero integration please click here.

Yes, iPayroll recognises that some people are paid based on the number of items produced rather than an hourly wage.

You can check minimum wages on the Employment New Zealand Website. For your peace of mind, iPayroll automatically alerts you if wages fall below the minimum level. Also, if you select ’Enable the Top Up Allowance Upload tool’ during set-up, iPayroll will automatically handle this process. This tool is ideal for the rural sector and salaried staff who work additional hours, because it ensures employers do not accidentally pay less than the legal minimum wage for the hours worked in a period.

iPayroll integrates with many systems across different industries. View all our integrations here.

Yes, there are multiple levels of secure user access that can be set up. The 'Paymaster' is the main user and will have full oversight of the organisation's account in iPayroll. 'Enquiry Only' user can view all payroll information but cannot make changes. 'Data Entry' user can enter information only. 'Leave Approver' user can review and process pending leave requests for their team. 'Timelog' user can view and approve employees submitted Timelog entries.

If you are the main user (without initials after your username) you will need to contact our Helpdesk Support Team who will assist you in resetting your 2FA. For all other users, contact the main user in your organisation who can disable your 2FA to allow you to reset it. Please visit our Online Help page for more information on resetting 2FA.

Yes. 2FA is mandatory for iPayroll users and is automatically enabled for new customers.

Click here for copy of our certificate.

iPayroll is proudly ISO/IEC 27001:2022 Certified which means we meet internationally recognised standards for protecting the confidential information we hold. Click here to find out more about what being ISO/IEC 27001:2022 certified means.

You can have every confidence in iPayroll’s integrity, security, and privacy. Our multiple server locations are monitored 24/7 and our system is equipped with full disaster recovery capabilities. For more information, see our Security page.

Yes, defined work patterns are used in iPayroll to specify what hours and days an employee works. When requesting leave and the defined work pattern has been set the system will determine whether the day is normally worked and will default to the normal hours worked in that day. A work pattern can be a set shift for a week or rotating shift patterns. For example, week 1 working Monday, Wednesday and Friday and week 2 working Tuesday and Thursday.

Yes, iPayroll works closely with a wide range of time, attendance, and rostering interface applications. View the complete list here.

Employees can record their time worked in our electronic timesheets (Timelogs). iPayroll can also accommodate paper timesheets which you would input directly.