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Customers enjoy an easy set-up process with thorough training from our Implementation Team. Our friendly and knowledgeable Support Team provide free ongoing support via phone and email and are there to help with any queries, so you can manage your payroll confidently. And we constantly review and update our software to ensure we incorporate any changes to legislation, statutory holidays, or other issues.
Yes, our payroll solution easily manages casual employees.
If you are the main user (without initials after your username) you will need to contact our Helpdesk Support Team who will assist you in resetting your 2FA. For all other users, contact the main user in your organisation who can disable your 2FA to allow you to reset it. Please visit our Online Help page for more information on resetting 2FA.
Please contact your employer or payroll department to disable 2FA on your behalf and you can then reset it yourself. Our Support Team cannot communicate directly with employees.
Yes, in 2006, iPayroll became Xero's first integration partner. Our enhanced services include generating accounts payable invoices called Bills in Xero that contain your Xero accounts and your Xero tracking categories (if used). For more information on our seamless Xero integration please click here.
iPayroll is proudly ISO/IEC 27001:2022 Certified which means we meet internationally recognised standards for protecting the confidential information we hold. Click here to find out more about what being ISO/IEC 27001:2022 certified means.
Getting started is easy. Either fill in this form to request a callback or email sales@ipayroll.co.nz. Then we can get things under way for you.
iPayroll integrates with many systems across different industries. View all our integrations here.
Yes, our payday filing solution has a proven track record with Inland Revenue.
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