System Administrator - IT & Application Support

iPayroll is extremely proud to be a pioneer in cloud-based payroll solutions in New Zealand.

With the advancement of technology many things have changed over the years but one thing that has not changed is our commitment to deliver a quality cloud-based payroll solution.

To achieve that, we have put together a great team where people learn and grow whilst they develop product to keep us ahead of the game and best of all, they have fun doing it.

Our business is continuing to grow, and we currently have an opening for a self-motivated IT Systems Administrator to support both our internal teams and our internal applications.

The ideal candidate will be well presented, demonstrating excellent written and verbal communication skills including a strong focus on internal customer service excellence.

Day to day the role will:

• Work with the System Administrator and Chief Information Officer (CIO) to provide first line technical support to the wider iPayroll team for IT systems, desktop support, applications, and API systems.
• Assist the CIO in maintaining and improving internal business systems to improve productivity and streamline internal team processes
• Work with the Cyber Security Specialist, Systems Administrator and wider team to ensure internal network design and controls meet requirements
• Assist with internal and external ISMS audits and ensure policies and procedures are followed and registers regularly updated
• Perform regular equipment maintenance including firmware for machine bios, printers, switches, wireless equipment, workstation device wiping and builds
• Assist in network deployment, physical installs and patching etc., and maintain documentation
• Conduct Antivirus and Malware checks, email quarantine results, and conduct clean ups as required
• Assist with Information Security Management Systems (ISMS) work as required

To be considered, you must have:

• Worked in mission critical support environments and have a strong eye for detail
• Excellent time management and analytical skills
• Strong verbal and written communication skills
• The ability to create and maintain internal documentation for network and ISMS processes
• Good general ICT knowledge and troubleshooting / problem-solving skills
• Skill in scripting languages and/or automation tools such as PowerShell, shell scripts etc
• A positive attitude, be a team player and have a natural willingness to help others
• Experience providing technical support both locally and remotely

And you also need to have:

• 3+ years system administration on Windows, and Linux operating systems
• 2+ years of experience using scripting or programming languages, especially for internal systems
• IT fault diagnosis and end user support experience, including Microsoft Office365, Exchange 365 user administration, network patching and printer troubleshooting experience
• Understanding of networking both in Corporate and Cloud Environments
• Excellent understanding of Windows, Mac & Linux administration
• Experience working in an application support environment, with knowledge of development and testing processes
• Experience with hardware and networking equipment maintenance and patching

Bonus points for:

• Awareness of ISO/IEC 27001 standard and controls and how these are commonly applied to Financial Organisations would be an asset

There may also be a requirement to travel to other offices to assist in IT changes periodically.

Finally, why us?

We might be a small team but we have a big heart and a big client base. We have over 11,000 customers across New Zealand and Australia, something we are very proud of. We are also New Zealand’s leading PAYE intermediary paying many thousands of employees year after year.

We are constantly looking at ways to improve and protect the service that we offer our clients and as such, our Technology team are involved in a variety of different projects and pieces of work and often have several balls in the air. You will find yourself sharing knowledge with a team that likes to hear and share opinions, likes to listen and learn and likes to grow. We encourage our team to learn from each other and to take advantage of the onsite training we have available to help everyone develop their skills.

We also don’t have layers and layers of management; we very much work together as a team and the Managing Director works in the business and is always open to ideas from those that actually do the doing. Ours is a business where your voice can and will be heard.

If this sounds like you, apply today!

Note: We are an office first place of business and you must reside in Wellington and be able to work from our central city office Monday to Friday to be considered for this role. All applicants for this position must have NZ residency or a valid NZ work visa.